Teachers currently have access to the Toddle Academy and Help Centre articles, which serve as valuable self-help resources during onboarding and while using the platform. They can easily refer to these guides whenever they encounter questions or need support with specific workflows.
We would like to request a similar experience for students by providing them with access to a Student Help Centre containing relevant support articles and guides.
This would be particularly beneficial for:
New students who are using Toddle for the first time.
Students who are expected to access and respond to assignments, tasks, and other learning activities independently.
Reducing the dependency on teachers and administrators for basic platform navigation and frequently asked questions.
Having a dedicated student-facing knowledge base would empower students to navigate the platform confidently, learn key workflows at their own pace, and quickly find answers whenever they need assistance.
This would significantly improve the onboarding experience and encourage greater independence in using the platform.
Created by Sarah Fernandes
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